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Overview

We help governments and social impact organizations all over the world turn big ideas, campaign promises, and ambitious goals into everyday reality for the people they serve. We approach every problem with a strong emphasis on implementation, an open mind to possibilities, empathy for governments and residents, and a strong values system that helps us harness our capabilities to make a meaningful difference in people’s lives.‍

Location

Remote

Job Description

DA has a growing portfolio of work in Middle East and South Asia, supporting some of the region's biggest challenges and implementing policy in a way that translates to real outcomes for everyday people. We are looking for an ambitious, problem-solver, and organized operations analyst to partner with the Middle East and South Asia leadership to provide administrative and operational support on relationships with local partners and clients, providers, and internal colleagues. 

Responsibilities

Support to the regional leadership team

  • Managing calendars to ensure constant focus on priorities and consistent quality in logistical tasks. 
  • Supporting and executing team events, ranging from team routines to retreats and regional convenings.
  • Coordinating travel commitments, including air and ground transportation, hotel reservations, visas, and other travel documentation. 
  • Maintaining efficient information flows across all levels, including internal and external contacts. 
  • Managing key business documentation and inventory including include online resources, google drives, and any other documents requested by the Project Lead

 

Relationship with clients and vendors

  • Supporting essential business processes with clients and vendors, such as invoicing, contracting, and payments.
  • Building and tracking a client relationship management system to support our external communications and growth efforts.
  • Supporting with online event support.
  • Supporting on project needs as they arise.
  • Project management support, (e.g., risk register, monitoring and follow-up of key project activities, etc.)

Coordination with the Central Team

  • Using existing software tools within DA to keep up-to-date data and inform strategic and operational decisions related to People and Staffing. 
  • Supporting compliance of team members with the company's internal systems, including IT security, Duty of Care guidelines, and media protocols.

Skills required

  • Minimum of 2 years of work experience in an Operations role 
  • Analytical and problem-solving mindset, able to find practical solutions to complex problems;
  • Great work ethics and attention to detail;
  • Strong interest in the latest technology and automation for business processes;
  • Ability to build relationships at all levels across organizations;
  • Excellent communication and relationship-building skills; 
  • Passion for working across a variety of areas, adaptable to changing priorities;
  • Comfortable with ambiguity in a fast-growing organization;
  • Ability to handle multiple parallel tasks, while displaying a proactive attitude and bias to getting things done.
  • Fluent in English, Arabic language is a plus 

Other requirements

  • Bachelor's degree. 
  • Native or full proficiency in English; fluency in Arabic (written and spoken) is highly desirable.

 

What we offer

  • Exposure to deeply interesting, meaningful, and challenging problems in relevant sectors;
  • High trust, high independent work environment;
  • Opportunity to be part of a fast-growing team working on projects on all continents;
  • Opportunity to shape the future trajectory of a fast-growing firm and grow with it;
  • Competitive compensation package.

 

About Delivery Associates

We help governments and social impact organizations all over the world turn big ideas, campaign promises, and ambitious goals into an everyday reality for the people they serve. We approach every problem with a strong bias towards implementation, an open mind to possibilities, empathy for governments and residents, and a strong values system. We are always asking ourselves, our partners, and our clients: What would it take to make change happen? Learn more at www.deliveryassociates.com

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