DA - https://www.deliveryassociates.com/digital

As a recognized leader in government delivery, Delivery Associates Digital combines innovations in digital technology with delivering results on resident outcomes. Our suite of digital reporting, dashboarding, and operational management tools help support and drive delivery for many of the world’s most important policy areas, helping governments move at start-up speeds with greater agility. 

‍
Our methodology is about evolving, in both development and innovation, and our culture is about empowering government leaders to deliver results on outcomes for the community. We make a point to bring empathy to each and every project and are guided by a purposeful mission—to build effective systems and maximize the delivery of resources to citizens. 

‍

You

• You are a self-starter who thrives in a dynamic working environment with resilience and determination 
• You are passionate about creating products that help governments and non-profit sector organizations make a difference for citizens 
• You have strong product instincts, excellent communication skills, are technically fluent and have a good understanding of common product design patterns 
• You enjoy working collaboratively with designers and engineers in remote teams. 
• You’re passionate about your craft and enjoy helping others develop, including educating and building digital capacity in our non-digital practice 
• You are comfortable with ambiguity and moving forward with imperfect information. 
• You excel at leading without authority, effectively aligning team members, client stakeholders, and executives around a shared set of objectives. You understand how to drive progress towards the goal of shipping the right product to users 
• You judge your success by the success of your team and the happiness of our clients

Required Skills / Experiences

• Successful product and project ownership track-record, end to end coordination with complex and multi stakeholder environments 
• Experience with the following: lean startup methodologies, agile development methodologies, and working directly with government level clients/users
• Experience onboarding users with new products from start to finish, including identifying learning opportunities, defining go to market strategies and developing learning materials
• Experience articulating and testing product hypotheses
• Demonstrated ability to define and track KPIs and other measurable success criteria
• Deep user empathy and strong user experience sensibilities
• Experience closely collaborating with engineers and designers as part of small and remote teams
• Demonstrated ability to get things done in a rapidly changing environment
• Ability to break down complex problems into actionable steps
• Excellent verbal and written communication skills and ability to adapt your communication style for the audience
• Demonstrated ability to influence decision making in different contexts
• Interest in coaching others
• Ability to facilitate collaborative decision-making in a workshop context
• Ability to quickly understand a specific client domain and identify the trends and opportunities in that space
  

Desired Skills / Experiences

• 5-10 years of relevant work experience
• Fluent/Native Arabic speaker
• Experience leading or supporting user research
• Experience working with governments in the MENA region
• Experience working with or inside enterprise-scale organizations a plus
  

Specific requirements:

• Location: Qatar
• Start: Late April 2023

What We Offer

• Ability to have measurable impact on the lives of citizens around the world
• Exposure to top government leaders
• Opportunity to be part of a small, growing startup team working on projects in all continents
• Opportunity to shape the future trajectory of a fast-growing firm and to grow with it
• Competitive salary and benefits package, including health insurance, generous leave policy, and paid family leave