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The Product Manager will be leading and managing the development of a digital product workstream through a ‘balanced team’ and shared ownership approach.



Job Description

 About Delivery Associates

Delivery Associates (DA) is the leading public sector advisory group focused on implementation of large-scale reform and tackling some of the world’s biggest challenges such as climate change. 

Delivery Associates Digital combines agile development with delivering results on citizen outcomes. Our suite of digital reporting, dashboard, and operational management tools support and drive delivery for many of the world’s most important policy issues, helping governments and organizations move at start-up speeds with greater agility.

Our methodology is about evolving, in both development and innovation, and our culture is about empowering government leaders to deliver results on citizen outcomes. We make a point to bring empathy to each and every project; and are guided by our mission to build effective systems and maximize the delivery of resources to people.

If our mission excites you and you feel confident about your ability to contribute to transforming outcomes for people through data and technology, then we would love to hear from you.

General Role Description - Product Manager

This role requires an ability to partner with organizations from the public sector, multilaterals, and philanthropies to develop products that will drive measurable impact through data collection, progress monitoring and targeted problem solving. An ideal candidate would be able to work across functional and technical teams, translate business requirements to technical specifications (and vice versa), and run multiple work streams efficiently and effectively. This role will regularly collaborate with non-technical peers and clients; and be expected to semi-regularly brief and engage with stakeholders working in public sector contexts.  

All successful candidates must demonstrate an interest in delivering meaningful, measurable results. They will also have a thirst for learning about delivery and the Deliverology® approach, which is the basis for DA’s work around the world.

Required Skills / Experiences

  • Demonstrated ability to work remotely in a dynamic environment, closely collaborating with engineers and designers
  • Excellent verbal and written communication skills to facilitate conversations, influence key decision makers and coach others in different contexts
  • Logical thinking to sequence and break down complex problems into actionable items
  • Demonstrated experience with lean startup methodologies, agile development methodologies, and working directly with clients/users
  • Experience of leading a full product lifecycle and expanding digital practices, including identifying opportunities, defining product vision and strategy, producing outcome-driven roadmaps and managing backlogs, and delivering support
  • Direct experience with clients - understanding the needs of a project, along with trends and opportunities in the space
  • Deep understanding of user testing - user empathy and user experience sensibilities to articulate and test product hypotheses
  • Demonstrated ability to lead and improve user experience and engagement of existing products through an iterative and consultative process
  • Demonstrated ability to define and track measurable success criteria including KPIs

Desired Skills / Experiences

  • 3-5+ years of relevant work experience
  • Experience leading or supporting user research
  • Experience and strong interest in working with governments or non-profits a plus
  • Experience working with or inside enterprise scale organizations a plus

Specific requirements:

  • Location is flexible

What We Offer

  • Ability to have measurable impact on the lives of citizens around the world
  • Exposure to top government leaders
  • Opportunity to be part of a small, growing startup team working on projects in all continents
  • Opportunity to shape the future trajectory of a fast-growing firm and to grow with it
  • Competitive salary and benefits package, generous leave policy, and paid family leave

How to Apply

If you are interested in being a part of the Delivery Associates mission and you meet the criteria outlined above, please send a resume to  https://www.deliveryassociates.com/careers

If you chose, you can add a cover letter indicating why you are interested in Delivery Associates Digital and changing public service. 

For further information about Delivery Associates please visit www.deliveryassociates.com.

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