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Overview

We help governments and social impact organizations all over the world turn big ideas, campaign promises, and ambitious goals into everyday reality for the people they serve. We approach every problem with a strong bias towards implementation, an open mind to possibilities, empathy for governments and residents, and a strong values system that helps us harness our capabilities to make change happen.

Location

North America

Job Description

About DA

We help governments and social impact organizations all over the world turn big ideas, campaign promises, and ambitious goals into everyday reality for the people they serve. We approach every problem with a strong bias towards implementation, an open mind to possibilities, empathy for governments and residents, and a strong values system that helps us harness our capabilities to make change happen.

Role Profile

We’re looking for a dynamic Senior HR Generalist to work with business leaders and people managers to build, lead and inspire exceptional teams. DA is growing fast and we are expanding our global People Team to continue to attract and develop the best diverse talent worldwide.  

The ideal candidate will be keen to grow with us, with a view to progressing to an HR Business Partner role. You must be comfortable working in a fast-paced, demanding but highly rewarding operating environment and able to take the initiative and put ideas into practice, seeing them through to delivery. You will be able to manage multiple, shifting priorities, with excellent planning, prioritization and delegation skills. 

Reporting to the Global Head of People, this is a fully remote position to be based in the US, with client groups spread across North and Latin America. The role is generalist in scope, with key responsibilities ranging from international employment compliance and running the performance cycle, to collaborating with People Team colleagues on compensation design and talent acquisition, and business leaders on resource and succession planning.  You must be proficient at using data to guide recommendations. 


The role presents a unique opportunity to play a key role in the continued growth of an organization focused on making positive change in the world.  With colleagues in over 25 countries and an expanding team of expert HR colleagues, there is great scope for learning and professional growth. If you have a strong background in a fast-paced, international HR environment and enjoy rolling your sleeves up to problem solve as well as driving improvement, we want to hear from you. 

Key Duties

  • Operate as a trusted partner and advisor to business leaders in all areas of people policy, compliance, performance and development matters.
  • Be the first point of contact for colleagues in the region on people matters,  providing guidance as needed and resolving any issues.
  • Coach people managers to build leadership capabilities and support in areas such as employee engagement, performance management and assessing readiness for promotion. Advise on appropriate HR interventions and challenge managers in a constructive manner where needed.
  • Work with business leaders and the L&D function to help identify and manage the talent profile within their teams, including individual and departmental training needs.
  • Resolve employee relations issues with discretion and excellent judgement,  maintaining confidentiality of sensitive information and managing risk.
  • Maintain regional colleague handbooks.
  • Oversee regional employment compliance with external expert advice as needed. 
  • Ensure all people policy and process documents are maintained and updated to be compliant with the relevant local regulations.
  • Maintain complete and accurate records in the HR system.
  • Coordinate immigration matters for colleagues, including visas applications.  Liaise with external immigration lawyers as required.
  • Partner closely with the Learning & Development and Talent Attraction functions, providing business insight as needed and contributing to planning activities.
  • Play a key part in professionalizing the firm and driving organizational transformation through people related projects and initiatives, in addition to process improvement and refining our working practices.
  • Oversee the execution of cyclical activities for the region, such as annual salary and bonus reviews, and performance management. Guide managers as needed.
  • Play an active role within the People team environment, sharing knowledge and offering guidance and support to HR colleagues.

 

Minimum Requirements:

  • Bachelor's Degree OR equivalent experience in related field/business from an accredited institution. 
  • Proficiency in English, written and spoken.
  • Strong HR Generalist experience in an international context and a sound understanding of what it means to partner directly with business leaders. Professional services experience is preferred.
  • Experience of working cross functionally with all areas of HR.
  • Proven track record of handling employee relation issues, ideally in multiple jurisdictions.
  • Ability to think both strategically and tactically with strong commercial acumen.
  • Excellent stakeholder management and influencing skills. Able to be diplomatic and listen well, but be firm when needed. 
  • A track record of taking the initiative, demonstrating ownership to put ideas into practice and seeing things through to delivery.
  • Ability to manage multiple, shifting priorities in a fast-paced and demanding operating context. Excellent planning, prioritization and delegation skills. 
  • Ability to exercise appropriate judgment and discretion in handling complex and/or sensitive people matters.
  • Ability to develop, communicate and embed effective people policies and procedures.
  • Exceptional interpersonal and communication skills with a demonstrated ability to build positive, lasting relationships and influence a wide range of stakeholders. 
  • Well-developed analytical skills, using data to drive planning and decision-making, with the ability to bring structure and clarity to complex contexts.
  • Ability to manage complexity and navigate change.
  • A global mindset, and the willingness and ability to work with dispersed teams across multiple time zones.

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