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The Delivery Institute

Start your journey with us and deliver real results for your citizens

Delivery Associates are world-leading experts in public sector delivery and the creators and only authors of Deliverology®.

Join our online institute programme to learn and practice Deliverology® and become part of our global community of certified Deliverologists.

Register Interest

How can this programme benefit you?

During this programme you will master core skills and principles of Deliverology® and have guidance of experts at the cutting edge of their work.


Unique access to the founders of Deliverology® as you learn the fundamentals.


Virtually network with civil servants and leaders of delivery from around the world who are passionate about helping citizens.


Apply what you’ve learned to your own real-life projects with the on-going support of a personal coach.

What will you learn?

Module 1: Introduction to Deliverology

Learn about core principles of Deliverology and hear our stories of impact from around the world.

Module 2: Developing a foundation for delivery

Learn and practise tools to assess the current state of your delivery work. Topics covered include how to build a Delivery Unit and selecting your guiding coalition.

Module 3: Planning for Delivery

Turn your reform strategies into effective delivery plans and practise prioritisation and target setting.

Module 4: Routines, Data and Problem Solving

Apply delivery chains to unpack your delivery challenge, learn how to establish routines and good data systems and problem solve effectively using fieldwork.

Module 5: Creating a permanent delivery culture

Understand what defines your delivery culture, learn how to sustain momentum and build the capacity of your delivery teams. Topics covered include strengthening your communication and negotiating skills.

As taught by the original authors of Deliverology®

Sir Michael Barber

Sir Michael Barber is a world-leading authority on public sector reform and improving the effectiveness of government. He is the Founder and Chairman of Delivery Associates and founded the original Prime Minister’s Delivery Unit in No10, Downing Street.  He has since worked on public service delivery in over 50 countries and has authored several books including ‘How to Run a Government’, 'Instruction to Deliver' and 'Deliverology 101’.

Leigh Sandals

Leigh Sandals is the CEO of Delivery Associates. He was a member of the Prime Minister's Delivery Unit for the Tony Blair administration in the UK and has been supporting delivery units ever since.  Currently he focusses his personal delivery support in the Middle-East, South East Asia and Australia.

Are you ready to start delivering?
Let’s get started.

To successfully complete the Online Institute Programme you will complete all 5 modules. Each module is 4 weeks long and will cost $2,500. At the end of the programme, you can apply to get certified and become part of our global community of Deliverologists.

If you are interested in registering, please express your interest here:

Register Interest

Sign up

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