Turn crisis into opportunity?

January 21, 2021
Bloomberg Philanthropies
Measurement & Evaluation and Digital
Measurement & Evaluation and Digital
Storytelling & Communications
Storytelling & Communications
With over half the world living in major urban centers, cities play a critical role in COVID-19 response and recovery—especially when it comes to advocating for vulnerable populations.

We are working with Bloomberg Philanthropies, Johns Hopkins University, What Works Cities, The Behavioral Insights Team, and other partners to help cities all over the world achieve effective and equitable COVID-19 response and recovery—from crisis management to vaccination rollout to long-term economic recovery.

Real-world challenges

COVID-19 is an unprecedented global challenge with implications for public health, economic recovery, equity, education, public services, and more—nearly every aspect of our lives has been affected by the pandemic. A global crisis demands a global response; governments at every level are responsible for their contribution to equitable response and recovery. However, they are working with reduced budgets and staff, uncharted logistical puzzles, and the very real stress and exhaustion of dealing with this for over a year.

Real-world solutions

Our work is rooted in an immense appreciation for the role of Mayors in this work. With strong community ties and a deep understanding of their local context, Mayors can identify and advocate for vulnerable populations; allocate resources on the ground; and serve as liaisons for residents, state and county officials, and community leaders. In addition to custom support, we've worked with our partners—Mayors and other city leaders—throughout the pandemic to provide resources such as:

  • City-specific guidance: FEMA reimbursement and crisis communications, evidence-based COVID-19 management metrics, and detailed toolkits outlining data management strategies and the role of Mayors in effective and equitable vaccination rollout
  • Automated data and analytics tools: Vaccination booking tools to save hundreds of hours of city officials' time; mapping tools, resident mobility analysis, and data modeling to support Mayoral decisions
  • Resident outreach: City-specific websites including COVID-19 information as well as vaccine information, to combat vaccine hesitancy and drive uptake
  • Impact assessment: Qualitative and quantitative analyses to rapidly gauge how cities are engaging with tools and resources

This work is rapid and ongoing, with results as unique as the solutions that made them possible. Check back for updates or email info@deliveryassociates.com for additional information.

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